Customer Feedback

According to delegates, the quality of the conference was a huge success and gauging from feedback received, the third IPLC has proven as popular if not more than the previous two years.

This was mostly due to the programme content, quality of speakers and facilitators & slick organisation. Clients who attended the previous two years also mentioned that this year felt more relaxed since the conference was more firmly established.

The success of any event can be judged on repeat business and as such over 70% of our guests have returned from last year.

Furthermore:

• Greg Simidian randomly questioned 20 people at the conference, all of which said they would come back to next year. s PI Conference.
• From the feedback forms received, all delegates said they would recommend their company attends next year.

On the whole, the delegate feedback was very positive.

Feedback highlights

• Almost all feedback forms revealed that the main attractions of the IPLC 2006 were the relevant topic, good recommendations from colleagues and the successful previous two events.
• Most feedback forms this year received 4s and 5s on booking/admin, programme, documentation and organisation
• Venue facilities was the only one to receive 3s and 4s.
• Most speakers were given a high evaluation, ranging between 3 and 5

(3=Good; 5=Excellent, 1 being the poorest ranking).

Breakout Sessions

Feedback from the breakout sessions was generally very positive.

Delegates who had attended last year. s conference felt that the quality of facilitators and breakout session topic was much better this year.

• The most popular breakout sessions were Managing the impact of change, Selling successfully to internal customers, both facilitated by Peter Grundy. Wikis & Weblogs by Lee Bryant was another popular session.

Evening Gala Dinner

The evening gala dinner received a very warm welcome from the delegates, who always enjoy the opportunity to network and catch up with old friends.

The after dinner this year, Gary Richardson, was also very well received, unlike our controversial speaker from last year (Humberto Aguilar, convicted money launderer).

Here are some quotes from our clients:

Isabella Folwell, Threadneedle
Just a brief note to say thank you very much for a superb conference! All your hard work certainly showed.

Michelle Fordyce, Herbert Smith
I have just posted my feedback form, but wanted to thank you for a wonderful conference. The sessions and workshops were great, but most of all it was an excellent opportunity to network with colleagues from other City firms. The hotel was fantastic, very comfortable and relaxed and I thought everyone worked very hard to keep us all entertained. Your hard work and organisation really showed and was very much appreciated.

Scott Basham-Smith, Merrill Lynch
Just thought I would drop you a mail to say what wonderful job you did in organising a great Conference, it was very useful and great fun, I would definately recommend it.

Judith Hamilton, Rabobank
Congratulations on yet another hugely successful conference. I have to thank you for the wonderful hospitality provided and the opportunity to get together with my colleagues from other organisations, which I always find enjoyable and useful.